Course Curriculum
First Section
Available in
days
days
after you enroll
- Introduction to Requirements of Participation Phase 3 (RoP3) (1:44)
- Effective communication (13:07)
- Customer Service (15:47)
- Person-Ceneterd Care (13:57)
- Cultural competency (10:37)
- Trauma-Informed Care (18:41)
- Behavioral Health Services (4:52)
- Substance Use Disorder (5:03)
- Grief, Loss, and Bereavement (4:47)
- Suicide identification.prevention (14:05)
- Resident Rights, Confidentiality (8:31)
- Abuse, Neglect, Exploitation, and Reporting (9:45)
- QAPI (1:45)
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